FAQs

What services do you offer?
We provide a range of services including SPSS analysis, research design support, dissertation consultation, and SPSS workshops. Our goal is to help students and researchers achieve their academic and research goals with expert guidance.
How can I contact you for a consultation?
You can contact us through our website’s contact form (provide link for consultation page here), email us at statsworkz@loly.global or call us at +971 50 744 6123. We will respond within 24 hours to set up an initial consultation.
What is SPSS and why should I use it?

SPSS (Statistical Package for the Social Sciences) is a powerful software tool used for statistical analysis. It is widely used in research, education, and industry for data management, statistical analysis, and graphical representation.

What types of SPSS analysis do you provide?

We provide a variety of SPSS analyses including descriptive statistics, inferential statistics (t-tests, chi-square tests, ANOVA, regression analysis), factor analysis, cluster analysis, and more.

How do I submit my data for analysis?

You can upload your data directly through our quote form on the website or email it to us at info@statworkz.com. We accept data in various formats including .sav, .xls, .csv, etc.

What if I don’t understand the results of the analysis?

You can schedule a one-on-one consultation to walk you through the findings and answer any questions you may have.

What is research design support?

Research design support involves helping you develop a robust and effective research plan. This includes selecting the appropriate research methodology, designing surveys or experiments, and ensuring that your research design aligns with your research questions and objectives.

Can you help with the formulation of research questions and hypotheses?

Yes, we can assist you in formulating clear and testable research questions and hypotheses based on your research objectives and literature review.

How do you ensure the confidentiality of my research data?

We take data confidentiality very seriously. All data and information shared with us are kept secure and confidential. We use secure data storage solutions and comply with all relevant data protection regulations.

What does dissertation consultation include?

Our dissertation consultation services include assistance with research proposal writing, literature review, research design, data analysis, interpretation of results, and final dissertation writing.

Can you help me with my dissertation proposal?

Absolutely. We provide guidance on writing a compelling and feasible dissertation proposal, including the development of research questions, literature review, and research methodology.

Do you offer editing and proofreading services for dissertations?

Yes, we offer comprehensive editing and proofreading services to ensure your dissertation is clear, concise, and free of errors. We focus on language, grammar, formatting, and adherence to academic standards.

What topics are covered in your SPSS workshops?

Our SPSS workshops cover a range of topics including basic SPSS operations, data entry and management, descriptive statistics, hypothesis testing, regression analysis, and advanced statistical techniques.

Are your workshops suitable for beginners?

Yes, we offer workshops for all skill levels, from beginners to advanced users. Each workshop is designed to provide hands-on experience with SPSS and practical examples.

How can I register for an SPSS workshop?

You can register for our SPSS workshops through our website. Visit the Workshops section, select the desired workshop, and complete the registration form. You will receive a confirmation email with further details.

How much do your services cost?

The cost of our services varies depending on the type and complexity of the project. Please fill out our quote form with the details of your project, and we will provide you with a customized quote.

Are your workshops suitable for beginners?

Yes, we offer workshops for all skill levels, from beginners to advanced users. Each workshop is designed to provide hands-on experience with SPSS and practical examples.

How can I register for an SPSS workshop?

You can register for our SPSS workshops through our website. Visit the Workshops section, select the desired workshop, and complete the registration form. You will receive a confirmation email with further details.

How much do your services cost?

The cost of our services varies depending on the type and complexity of the project. Please fill out our quote form with the details of your project, and we will provide you with a customized quote.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. Payment details will be provided upon acceptance of our quote.

Do you offer discounts for students?

Yes, we offer special discounts for students. Please mention your student status when requesting a quote to avail of the discount.

What is the turnaround time for your services?

The turnaround time depends on the complexity of the project and our current workload. We strive to complete most projects within 7-10 business days. Urgent requests can be accommodated for an additional fee.

Do you offer support after the analysis is complete?

Yes, we provide ongoing support even after the analysis is complete. If you have any questions or need further clarification, you can contact us anytime.

Can you assist with publishing my research?

While our primary focus is on research design and analysis, we can provide guidance on selecting appropriate journals, preparing manuscripts, and adhering to publication standards.

If you have any other questions or need more information, please feel free to contact us!

Refund & Cancellation Policy

Refund Policy

At StatsWorkz, we strive to provide exceptional SPSS analysis services to our clients. However, if you are not completely satisfied with our services, we offer a transparent and fair refund policy. Please read the following terms and conditions carefully:

Eligibility for Refunds:

  • Refunds are available for services not rendered as described or if there are significant errors in the analysis.
  • Refund requests must be made within 03 days of receiving the final deliverable.

Non-Refundable Conditions:

  • Refunds are not available for services already delivered and approved by the client.
  • Customized services that have been substantially completed based on client specifications.
  • If the client fails to provide necessary data or information required to complete the analysis.

Partial Refunds:

  • If only part of the service is unsatisfactory or incomplete, a partial refund may be issued based on the proportion of work completed.
  • In cases where the client requests additional revisions or modifications beyond the original scope, additional charges may apply, and partial refunds will be considered accordingly.

Procedure for Refund Requests:

  • Submit a written refund request via email to statsworkz@loly.global with detailed reasons for the request.
  • Include your order number, date of service, and any supporting documentation or evidence.

Processing Refunds:

  • Upon receiving your refund request, our team will review it within 7 business days.
  • If approved, the refund will be processed within 14 business days using the original payment method.
  • You will receive a confirmation email once the refund has been processed.

Dispute Resolution:

  • If there are any disputes regarding the quality or completeness of our services, we encourage open communication to resolve the issue amicably.
  • Our goal is to ensure your satisfaction, and we are committed to addressing any concerns promptly and fairly.

Exceptional Circumstances:

  • In cases of unforeseen circumstances such as natural disasters, technical issues, or other events beyond our control, we may offer alternative solutions or partial refunds based on the specific situation.

Contact Information:

  • For any questions or concerns regarding our refund policy, please contact our customer support team at statsworkz@loly.global or +971 50 744 6123.
  • We value your business and strive to provide the highest level of service. Thank you for choosing StatsWorkz for your SPSS analysis needs.

Additional Refund Policies:

  • Refund Claim Process: Customers requesting a refund must provide specific reasons and evidence. We aim to make a decision within 3 working days followed by prompt processing, typically within 48 hours. We maintain transparent communication throughout the process.
  • Refund of Over-payments: In the event that your payment surpasses the billed amount, we guarantee a complete refund of the overpaid sum. For example, if the established charge is AED 200 and you remit AED 250, we will ensure the return of the AED 50 difference to you.
  • Unavailability of Writer: If you have made a payment for an order for which a writer is unavailable, we commit to refunding the full value of your order. This applies only when our administrative team is unable to locate a suitable writer for your task. In such circumstances, the refund will be promptly processed.
  • Failure to Meet Deadlines: If, for any unforeseen reason, we miss the agreed-upon deadline, rest assured that we will provide a full refund, amounting to 100% of the total value of your order. This commitment reflects our dedication to ensuring customer satisfaction in every aspect of our service.
  • Revision of Work: In the event that the quality of the work is considered unsatisfactory, you must provide credible evidence promptly. This evidence will be thoroughly evaluated to determine if any necessary revisions are warranted to meet the required standard effectively. Free revisions are available up to 15 days after the service is provided to the customer; beyond that, charges may apply.
  • Low Grades: Our role is to offer sample answers and guidance to aid in comprehension and assist in academic tasks. However, we do not guarantee specific grades. Instead, we assure the quality of the work we provide. Academic success is influenced by various factors, including individual effort, comprehension, and adherence to educational guidelines.
We value your business and strive to provide the highest level of service. Thank you for choosing StatsWorkz for your SPSS analysis needs.

Cancellation Policy

At StatsWorkz, we understand that circumstances may change, and you may need to cancel your service request. Our cancellation policy is designed to be fair and transparent, ensuring that both our clients and our team are treated equitably. Please review the following terms and conditions regarding service cancellations:

Eligibility for Cancellations:

  • Cancellations are allowed within 24 hours of placing an order without any penalties.
  • After 24 hours, cancellations may be subject to charges depending on the progress of the work.

Non-Cancellable Conditions:

  • Services that have been fully completed and delivered cannot be canceled.
  • Custom analysis projects that have reached significant completion stages, as determined by the proportion of work done, are not eligible for cancellation.

Cancellation Fees:

  • Within 24 Hours: No cancellation fee will be charged if the cancellation request is made within 24 hours of placing the order.
  • After 24 Hours: A cancellation fee of 25% of the total service cost will be charged if the work has commenced but not substantially progressed.
  • Substantial Progress: If substantial progress has been made (typically defined as over 50% completion), up to 50% of the service cost may be charged as a cancellation fee.

Procedure for Cancellation Requests:

  • Submit a written cancellation request via email to statsworkz@loly.global with detailed reasons for the cancellation.
  • Include your order number, date of service request, and any supporting documentation if applicable.
  • Our team will acknowledge receipt of your cancellation request within 1 business day.

Processing Cancellations:

  • Upon receiving your cancellation request, our team will review the request and the progress of the work within 3 business days.
  • You will be informed of the decision and any applicable cancellation fees.
  • If applicable, any refund due after the deduction of cancellation fees will be processed within 14 business days using the original payment method.

Refunds Post-Cancellation:

  • Refunds following a cancellation will be issued after deducting any applicable cancellation fees.
  • The refund amount will be communicated to you via email and processed promptly.

Impact on Future Services:

  • Repeated cancellations or non-payment of cancellation fees may affect your ability to place future orders with StatsWorkz.
  • We reserve the right to review and modify our cancellation policy for future service requests based on your cancellation history.

Exceptional Circumstances:

  • In cases of unforeseen circumstances such as natural disasters, severe illness, or other extraordinary events, we may offer more flexible cancellation terms.
  • Each case will be reviewed individually to determine the most appropriate course of action.

Communication and Support:

Cancellation Due to Non-Compliance:

  • If a client fails to comply with our terms of service, such as providing necessary data or cooperation, we reserve the right to cancel the service.
  • In such cases, no refunds will be issued, and any outstanding payments will still be due.

Last-Minute Cancellations:

  • For last-minute cancellations (within 48 hours of the delivery deadline), we charge a cancellation fee of 75% of the total service cost due to the high likelihood that most of the work has been completed.
  • This fee covers the effort and resources allocated to your project.

Custom Service Cancellations:

  • Custom services tailored to specific client requirements that involve extensive research, unique methodologies, or proprietary tools may have different cancellation terms.
  • The terms will be clearly communicated at the time of service agreement.

Order Modifications:

  • If you wish to modify your order instead of canceling it, please contact our customer support team as soon as possible.
  • We will make reasonable efforts to accommodate changes based on the progress of the work and the nature of the requested modifications.
We value your business and strive to provide the highest level of service. Thank you for choosing StatsWorkz for your SPSS analysis needs. If you have any questions about our cancellation policy, please do not hesitate to contact our support team.